Returns Policy

30-days Returns, Exchange and Money Back policy:

If you are not satisfied with your product, you could return it to us within 30 days from the date the order is delivered for a refund on the full merchandise value. Alternatively, you can also exchange the product for a different size subject to the availability of the size of the product.

For Registered Users - Steps to initiate a return:

1. Please visit your 'My Accounts' after logging on to our site "www.soch.com" and choose 'My Orders'. The order(s) that is / are eligible for return will have the 'Create Return' tab beside them.
2. Your order details will appear. You can now select the 'Create a Return' button to place a request to return the product.
3. Please do share the reason of your return request in the pop-up that appears.
4. Once you click on submit, you will receive an automated e-mail sharing the RMA number. Please revert to us on support@soch.com sharing the RMA number.
5. Based on the returns request, we will arrange for the pick-up through Delhivery courier. "for our Quality Assurance team to inspect."
6. When dispatching the product(s) to our warehouse, please fill out the Returns Request form with the accurate details and attach the same along with your package, to ensure no delays in processing your order request.
7. On successful quality check of the product(s) received at our end, we will approve your return request.

For a Guest User - If you would like to cancel or return an order:

Returns, Exchange policy:

Currently we DO NOT accept returns or exchanges.